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One IT Services

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About Us

One IT Services is an ICT managed services provider located in Darwin, Northern Territory. We mainly service the SMB market in Darwin, Palmerston, and surrounding suburbs, and we do have clients in other states as well. We’ve been in operation now for nine years, having started with just three employees, and we have now grown to a just shy of 20.

Steven Roberts, the owner and managing director, started One IT Services in 2011 when he saw a need in the Darwin market for a reliable IT provider who could deliver enterprise-level solutions to small and medium businesses. Kicking off with just a few clients, One IT Services grew by word of mouth and reputation which lead to us taking on much larger clients and more complex IT environments.

Over time, One IT Services has hired more engineers, support staff, and now we even have dedicated pre and post sales staff. One IT Services now supports professional service businesses in the accounting and law fields, as well as a range of businesses in the plumbing, electrical, mechanical services, hospitality, investment, retail, mining and wholesale industries. We also support many Not for Profit businesses as well as academic organisations who rely on our specialist advice and know-how to lead their IT strategies.

Architecting and developing innovative solutions for diverse technology environments is what has earned us our reputation. We bring enterprise-grade solutions to business of all sizes. Regardless of a client’s IT experience, we understand our clients are seeking assurance that we can offer designs that match their business needs, not out-of-the-box, one-size-fits-all solutions. It’s our job to listen to you, understand your business, and advise the best approach; our reputation is built on maximising your system to your specific needs.

Services Offered

  • Managed IT Services
  • Change/Risk Management
  • Cyber Security Training
  • Network and ICT Security
  • Third-Party Assistance and Facilitation
  • Remote Access
  • User Support and Training
  • Back-Up and Recovery
  • Business Process and Systems Analysis
  • Microsoft 365 for Business, Education, and Not-for-Profit
  • VoIP Systems
  • Network Planning and Configuration
  • Anti-Virus and Email Scanning
  • Server Solutions: Cloud and Hybrid
  • Technical Writing and Documentation

Categories

  • ICT Management Consultancy Services
  • ICT Hardware (Commercial/Corporate)
  • Server Support
  • Computer Desktop Support (SMB)
  • Computer Desktop Support (Commercial/Corporate)
  • Computer Repairs
  • Video Conferencing
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